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Quality Policy

DirectAMS strives for quality at every level of client interaction.

Quality Policy

It is DirectAMS policy to achieve and maintain the highest standards of excellence in all phases of the Company’s operations. Professionally and efficiently performing testing procedures in accordance with Good Scientific Practices, as well as customer requirements, provides accurate, robust, and precise results, while maintaining an environment which fosters total employee involvement. Excellence is achieved by teamwork and a process of continuous improvement. Each employee is familiar with quality documentation and is responsible for quality in all aspects of his/her respective duties. It is through these combined efforts that the Total Quality Concept has become a commitment of both management and personnel.

DirectAMS is privy to data and information, whether written or electronic, that may be considered confidential or proprietary by our customers. As such, all such data and information is kept strictly confidential in accordance with any confidentiality agreements and contracts. Every employee complies with these confidentiality clauses. 

DirectAMS conducts business with uncompromising integrity, ensuring that its management and personnel are free of undue internal and external commercial, financial, and other pressures and influences that would have an adverse effect on the quality of work performed. All Employees are expected to be open and honest in their dealings and to avoid any activities which would cast doubt on their competence, impartiality, judgement, or operational integrity. Every employee adheres to the highest standards of business and scientific ethics, and understands that anything less is unacceptable.