Contact Us

Use the form on the right to contact us.

We will be happy to answer any questions you have. Please send us a message and one of our expert staff members will get back to you shortly!

425-481-8122

Invoicing, Payment Options

Invoicing

When to expect your invoice: Invoices are sent to the submitter via email after the sample report has been issued. Advanced invoicing and service quotes are available upon request. Please contact us to request an advanced invoice. 

Advance payment: We request that customers not affiliated with an institution pay in advance of services. We also welcome advanced payment for any other reason. Please contact us to submit an advanced payment.

Purchase/Work Orders: Your institution may require a Purchase Order or Work Order, or may require DirectAMS to be established as an approved vendor in advance of services. Please consider your institution's vendor approval process prior to submitting samples.

 

Payment Options

Check: Make checks payable to our parent company, Accium BioSciences, and please note your D-AMS sample ID or Invoice number in the check's memo section. Please contact us if you have any concerns or questions. Mail checks to:

DirectAMS, 11822 North Creek Parkway North, Suite 107, Bothell, WA, 98011, USA

Direct Deposit and Wire Transfer: Wire transfer information will be provided with the invoice. Please contact us for additional direct deposit information or any concerns you may have. 

Credit Card: We accept credit card payments through PayPal. You do not need to have a PayPal account to use this option. Please contact us to receive a secure PayPal invoice for credit card payments.

  • Unless otherwise specified, payment is required within 30 days of receipt of invoice. 

  • Accounts past due will be charged a finance charge of 1.5% per month of the outstanding balance.

 For questions concerning invoicing and payment, please contact Jacob Laugeson.