Contact Us

Use the form on the right to contact us.

We will be happy to answer any questions you have. Please send us a message and one of our expert staff members will get back to you shortly!

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Invoicing, Payment Options

Invoicing

When to expect your invoice: Invoices are sent to the submitter via email, unless otherwise noted on the Submission Form, after the sample report has been issued. Advanced invoicing and service quotes are available upon request

Purchase/Work Orders: Your institution may require a Purchase Order, Work Order, or for DirectAMS to be established as an approved vendor in advance of services. Please consider your institution's vendor approval process prior to submitting samples.

Advance payment: We request that customers not affiliated with an institution pay in advance of services. We also welcome advanced payment for any other reason. Please contact us to begin the process.

Payment Options

We request payment within 30 days of receipt of invoice, unless otherwise specified. We currently have four payment options:

Check: Please make checks payable to Accium BioSciences, our parent company, and note your D-AMS sample ID Number or Invoice Number on the check. Please mail checks to:

DirectAMS, 11822 North Creek Parkway North, Suite 107, Bothell, WA, 98011, USA

Direct Deposit and Wire Transfer: Contact us for the banking information required for direct deposit or wire transfer transactions.

Credit Card: We accept credit card payments through PayPal. Contact us to receive a secure PayPal invoice. You do not need to have an account with PayPal to use this option.